Who we are
Suggested text: Our website address is: https://brightwaybrokersng.com.
Introduction
Brightways Insurance Brokers Limited is committed to protecting the privacy and personal data of our clients, prospects, partners, employees, and website users. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in the course of providing insurance brokerage services. This Policy is prepared in compliance with the Nigeria Data Protection Act (NDPA) 2023, relevant regulations issued by the Nigeria Data Protection Commission (NDPC), and applicable insurance regulatory requirements.
Scope of This Policy
This Privacy Policy applies to personal data collected:
From insurers, underwriters, and other authorized third parties
From clients and prospective clients
In connection with insurance placement, administration, and claims
Through our website, emails, phone calls, and digital platforms
Personal Data We Collect
a. Personal Identification Information
- Full name
- Residential and mailing address
- Telephone number and email address
- Date of birth, gender, nationality
- Identification documents (e.g., NIN, international passport, driver’s license)
b. Insurance-Related Information
- Policy and coverage details
- Claims history
- Risk and underwriting information
- Beneficiary and dependent details
c. Financial Information
- Bank account details (for premium payments or claims settlements)
- Payment transaction records
d. Technical and Usage Information
Website usage data and cookies (where applicable)
How We Collect Personal Data
We collect personal data through:
Third parties where legally permitted or with consent
Information provided directly by clients
Proposal forms, claim forms, and policy documents
Communications via email, telephone, or physical meetings
Our website and online platforms
Insurance companies, underwriters, and reinsurers
Third parties where legally permitted or with consent
Purpose of Processing Personal Data
We process personal data for the following purposes:
Accounting, auditing, and internal record-keeping
Arranging, placing, and managing insurance policies
Policy renewals, endorsements, and cancellations
Claims processing and administration
Client communication and customer service
Compliance with legal, regulatory, and NAICOM requirements
Fraud prevention and risk management
Accounting, auditing, and internal record-keeping
Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
Legitimate business interests, provided such interests do not override the rights of data subjects
Consent of the data subject
Performance of a contract
Compliance with legal or regulatory obligations
Legitimate business interests, provided such interests do not override the rights of data subjects
Data Sharing and Disclosure
We may share personal data with:
Law enforcement where required by law
Insurance and reinsurance companies for policy placement
Regulatory bodies such as NAICOM and NDPC
Legal and professional advisers
Third-party service providers acting on our behalf
Law enforcement where required by law
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law and regulatory obligations.
Data Subject Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the NDPC
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or disclosure.
Contact Us
For privacy-related enquiries or to exercise your rights, contact us at:
Email: info@brightwaybrokers.com
Phone: 08148223003, 08108484378, 08033040385
Address: 3, Kunle Adebowale Street, Anthony Village, Lagos State
